Welcome to Canfora Satdive

Terms And Conditions

This e-commerce website www.canforasatdive.com is managed and operated by Canfora Satdive (OPC) Pvt Limited (“ Canfora Satdive”, “we”, “us” or “our”). Any natural or legal person who accesses and/or uses Canfora Satdive in any manner (“you” or “ your”) or uses any current or future service or functionality or offer made available on Canfora Satdive (“Service ”) will be subject to these terms and conditions for use of Canfora Satdive (“ Terms of Use”), as updated from time to time and such terms, guidelines and conditions as may be applicable to such Service (“ Service Terms”). If these Terms of Use are inconsistent with such Service Terms, the Service Terms will control to the extent of such inconsistency with respect to the applicable Service.

These Terms of Use constitute an electronic record within the meaning of the applicable law. This electronic record is generated by a computer system and does not require any physical or digital signatures. Please read these Terms of Use carefully before using or accessing Canfora Satdive or availing any Service. By using the Canfora Satdive or availing any Service, you signify your agreement to be bound by these Terms of Use.

1. USE OF CANFORA SATDIVE

You agree and acknowledge that CANFORA SATDIVE is an online platform that enables you to purchase the products listed on www.canforasatdive.com portal at the indicated price at any time from the serviceable locations .

2. REGISTRATION AND OPERATION OF YOUR ACCOUNT
  1. 1) In order to use Canfora Satdive and avail the Services, you will have to register on Canfora Satdive. Registration is a one-time process and is free of cost. You may register in one of the following ways:

  2. 2) By creating a Canfora satdive account: You can register by providing relevant information, such as your name, gender, and such other details relevant for creating an account. Your login ID and password will be created basis the information provided by you, which you can use to access your Canfora Satdive account at any time. Your credentials shared by you at the time of registration and your Canfora Satdive login ID and password are referred to as “ Account Information”.

  3.  3) You are solely authorized to operate the account created by you. Consequently, it is your responsibility to maintain the confidentiality of the Account Information and for restricting access to your computer/mobile/other similar devices to prevent unauthorized access to your account. You will at all times keep your Account Information current and accurate. You can access and update much of the Account Information you provided us with in the ‘Your Account’ area of the website.

  4. 4) You will: (a) immediately inform to Canfora Satdive of any unauthorized use of the account or any other security breach; and (b) ensure that you log out of your account at the end of each session. Canfora Satdive will not be liable for any loss or direct or indirect damage arising from your failure to comply with these Terms of Use. You may be held liable for any losses incurred to Canfora Satdive or any other user due to unauthorized use of their account, resulting from your failure to keep your Account Information safe, secure and confidential. We reserve the right to refuse access to Canfora Satdive , terminate accounts, remove or edit content at any time without notice to you.
3. COMMUNICATION AND UNSUBSCRIPTION
  1. 1) You understand that once you have shared your Account Information and successfully registered on Canfora Satdive , you may receive SMS or email notifications from Canfora Satdive relating to your registration and transactions on Canfora Satdive portal. By sharing your Account Information and registering on Canfora Satdive and/ or verifying your contact number with us, you explicitly consent to receive marketing/ promotional communications (through call, SMS, email or other digital and electronic means) from us and/or our authorized representatives regarding any new services or offerings, even if your contact number is registered under the DND/NCPR list under the Telecom Commercial Communications Customer Preference Regulations, 2018.

  2. 2) Canfora Satdive does not provide any guarantee and will not be held liable or responsible for any failure to send such notifications/reminders to you.
4. PERSONAL INFORMATION PRIVACY
    1. 1) During the course of your registration on and usage of Canfora Satdive or availing the Services, Canfora Satdive may collect and store and/or you may provide us with, personal identifiable and sensitive information about you, including without limitation your name, phone number, email address, address, postal code, occupation, login details etc.
 
  1. 2) Canfora Satdive respects the sensitivity of the information about you and we appreciate your trust in us. In this regard, Canfora Satdive has formulated the Privacy Policy, which shall be deemed to be included in these Terms of Use, setting out the manner in which your information is collected, stored, processed, used and disclosed. If you object terms of our Privacy Policy, please do not use or access Canfora Satdive portal or avail the Services. For more information, please refer to the Privacy Policy.
5. CONTENT ON PLATFORM
  1. 1) All information, content, material, text, graphics, images, logos, button icons, software code, interface, design and the collection, arrangement and assembly of the content on Canfora Satdive Portal or any of the other Services are the property of Canfora Satdive or its affiliates (“Canfora Satdive Content”), and are protected under copyright, trademark and other applicable laws. Further, all trademarks, services marks, trade names and trade secrets in relation to Canfora Satdive whether or not displayed on Canfora Satdive portal.
6. DISCLAIMERS
  1. 1) Canfora Satdive will try to make access to and use of Canfora Satdive portal error-free and without interruptions. However, your access to Canfora Satdive may be occasionally suspended or restricted to allow for repairs, maintenance, or services on Canfora Satdive Portal . Canfora Satdive does not take responsibility for any access or usage problems that arise from internet related issues at your end.

  2. 2) In respect of quality, suitability, accuracy, reliability, performance, safety, merchantability, fitness for a particular purpose/consumption or the content (including product or pricing information and/or specifications) on Canfora Satdive Portal.

  3. 3) To the extent permitted by applicable law, Canfora Satdive disclaims any liability against any loss, damage, expenses, liabilities, claim, injury caused due to the failure of performance, omission, defect of products, or deletion, interruption, error, delay, virus, communication, unauthorised access, theft, destruction, alteration or use of records on Canfora Satdive Portal.
7. USER WARRANTIES AND RESTRICTIONS
    1. 1) You represent and warrant that: (a) your use of Canfora Satdive portal and/or Services will not violate any applicable law or regulation; (b) all information that is submitted to Canfora Satdive in connection with Canfora Satdive portal and/or Services is true, accurate and lawful; (c) use of the content and material you supply does not breach any applicable Canfora Satdive policies or guidelines and will not cause injury to any person or entity (including that the content or material is not defamatory). If at any time, the information provided by you is found to be false or inaccurate, Canfora Satdive will have the right to reject registration, cancel all orders, and restrict you from using the Services and other affiliated services in the future without any prior intimation whatsoever. You agree to indemnify Canfora Satdive and its affiliates for all claims brought by a third party against it or its affiliates arising out of or in connection with a breach of any of these warranties.

       

    1. 2) You will use Canfora Satdive portal for lawful purposes only, and will not undertake any activity that is harmful to Canfora Satdive or its content or otherwise not envisaged through Canfora Satdive portal . You have a limited license to access and use Canfora Satdive Portal , solely for the purpose of availing the Services, subject to these Terms of Use.
8. INDEMNIFICATION AND LIMITATION OF LIABILITY
    1. 1) You agree to indemnify, defend and hold harmless Canfora Satdive , its affiliates, officers, directors, employees, consultants, licensors, agents, and representatives from and against any and all third- party claims, losses, liabilities, damages, and/or costs (including reasonable attorney fees and costs) arising from your access to or use of Canfora Satdive Portal or the Services, violation of these Terms of Use, or infringement of any intellectual property or any third-party. Canfora Satdive will notify you promptly of any such claim, loss, liability, or demand, and in addition to the foregoing, you agree to provide Canfora Satdive with reasonable assistance, at their expense, in defending any such claim, loss, liability, damage, or cost.

    2. 2) To the fullest extent permitted by law, in no event shall Reliance or any of its directors, officers, employees, agents or content or service providers (collectively, the “Canfora Satdive Representatives”) be liable to you for any direct, indirect, special, incidental, consequential, exemplary, special, remote or punitive damage, including, but not limited to damages for loss of profits, goodwill, use, data or other intangible losses arising from, or directly or indirectly related to, the use of, or the inability to use, Canfora Satdive portal or the content, materials and functions related thereto, the Services, provision of information via Canfora Satdive portal , lost business, even if such Canfora Satdive Representatives have been advised of the possibility of such damages.
9. ACCESS OUTSIDE THE REPUBLIC OF INDIA
  1. 1) Canfora Satdive makes no representation that the content on Canfora Satdive portal is appropriate to be used or accessed outside the Republic of India. Any users who use or access Canfora Satdive Portal from outside the Republic of India, do so at their own risk and are responsible for compliance with the laws of such jurisdiction. These Terms of Use do not constitute, nor may these Terms of Use be used for or in connection with any promotional activities or solicitation by anyone in any jurisdiction in which such promotional activities or solicitation are not authorized or to any person to whom it is unlawful to promote or solicit.
10. TERM AND TERMINATION
  1. 1) These Terms of Use shall be effective from the date of their publication on Canfora Satdive Portal . Canfora Satdive reserves the right to terminate the Services in the event of breach of any terms contained in these Terms of Use, misrepresentation of information, any unlawful activity by you.

  2. 2) You may terminate these Terms of Use at any time, provided that you discontinue any further use of Canfora Satdive Portal or Services. However, any such termination shall not cancel your obligation to pay for a product purchased on Canfora Satdive Portal, or any other obligation which has accrued, or is unfulfilled and relates to the period, prior to termination.
11. FORCE MAJEURE
  1. 1) Canfora Satdive will not be held responsible for any delay or failure to comply with its obligations if the delay or failure arises from any cause which is beyond Reliance’s reasonable control.
12. WAIVER
  1. 1) No provision in these Terms of Use will be deemed waived and no breach excused, unless such waiver or consent is in writing and signed by Canfora Satdive . Any consent by Canfora Satdive to, or waiver of your breach, whether expressed or implied, will not constitute consent to, waiver of, or excuse for any other different or subsequent breach.
13. SEVERABILITY
  1. 1) If any provision of these Terms of Use is held by a court of competent jurisdiction to be unenforceable under applicable law, then such provision will be excluded from these Terms of Use and the remainder of these Terms of Use will be interpreted as if such provision were so excluded and will be enforceable in accordance with its terms; provided however that, in such event, these Terms of Use will be interpreted so as to give effect, to the greatest extent consistent with and permitted by applicable law, to the meaning and intention of the excluded provision as determined by such court of competent jurisdiction.
14. GRIEVANCE REDRESSAL
  1. 1) You may submit any grievance with respect to Canfora Satdive Portal or the Services, including with respect to any abuse on Canfora Satdive Portal including any discrepancies or grievances with respect to access or usage of Canfora Satdive portal in violation of these Terms of Use by any person, to the Grievance Officer at:
 Name Mr.Ashish Munde
E-mail ID info@canforasatdive.com
15 GOVERNING LAW AND DISPUTE RESOLUTION
  1. 1) These Terms of Use, all transactions consummated between Canfora Satdive and you, and the relationship between Canfora Satdive and you is governed by the laws of India, without reference to any conflict of laws principles and with an exclusive jurisdiction to the courts of Pune.
16. MISCELLANEOUS
  1. 1) These Terms of Use supersede all previous oral and written terms and conditions (if any) communicated to you by Canfora Satdive, for the use of Canfora Satdive portal , and the rights and liabilities with respect to any Services to be provided by Canfora Satdive shall be limited to the scope of these Terms of Use.
Terms And Conditions of Sale

Welcome to Canfora Satdive

The terms and conditions of sale as set out herein (“ Terms of Sale”) constitute an agreement between the person/ entity listed as seller (“we”, “us” or “our”) on the portal www.canforasatdive.com and its corresponding mobile application (collectively, “canforasatdive”) and you (“ you” or “your”) and govern your purchase of the products (“Product(s)”) from us on or through canforasatdive portal. By placing an order for any Product with us or making a purchase of Product, you expressly agree to be bound by these Terms of Sale.

These Terms of Sale are in addition to various agreements, Service Terms, Privacy Policy, Terms of Use and all other policies of Canfora satdive. These Terms of Sale constitute an electronic record within the meaning of the applicable law. This electronic record is generated by a computer system and does not require any physical or digital signatures.

1. Our Contract of Sale

1.1. Listing and display of a Product by us on Canfora Satdive portal is our invitation to you to make an offer for purchase of such Product. Likewise, the placement of an order on Canfora Satdive portal by you is your offer to buy the Product(s) from us.
1.2. Once you have placed an order with us for purchase of a Product, you will receive an e-mail confirming receipt of your order and containing the details of your order (the “Order Confirmation”). The Order Confirmation is merely an acknowledgement that we have received your order and does not signify our acceptance of your offer.
1.3. We only accept your offer and conclude the contract of sale for a Product ordered by you, when the Product is shipped or dispatched to you and an e-mail confirmation is sent to you that the Product has been shipped or dispatched to you (the “Shipment Confirmation”). We reserve the right, at our sole discretion, to refuse or cancel any order for any reason whatsoever before sending Shipment Confirmation to you.
1.4. You acknowledge that there may be certain Products in your order whose actual quantity may not be known at the time of order placement (for example, fruits, vegetables, etc.). Such Products will therefore be invoiced based on the exact weight at the time of packaging and upon dispatch, our Shipment Confirmation will reflect such marginal variance in the quantity of the Product as against your original order and relevant adjustment in the invoice amount.
1.5. If your order is dispatched in more than one package, you may receive separate Shipment Confirmations for each package, and each Shipment Confirmation and corresponding dispatch will conclude a separate contract of sale between you and us for the Product(s) specified in that Shipment Confirmation.
1.6. Your contract is with us and you confirm that the Product(s) ordered by you are purchased for your internal / personal purpose and not for re-sale or business purpose. Please note that we sell Products only in quantities which correspond to the usual requirements of an average household. This applies both to the number of Products ordered within a single order and the placing of several orders for the same Product where the individual orders comprise a quantity typical for a normal household.
1.7. You can cancel your order for a Product at no cost at any time before we send the Shipment Confirmation relating to that Product.
1.8. All orders placed on Canfora Satdive portal are subject to the availability of such Product, our acceptance of your offer as per the above and your continued adherence to these Terms of Sale.
1.9. You acknowledge and accept that the title and risk of all Products ordered by you shall pass on to you upon the delivery of the purchased Products to you.

2. Return and Refund
2.1. Please review the Returns Policy and Refund Policy of Canfora Satdive portal, which applies to Products sold by us.
3. Product Availability
3.1. We list availability information for the Products on the relevant webpage of Canfora Satdive portal. Beyond what we say on that webpage or otherwise on Canfora Satdive portal, we cannot be more specific about availability. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, you will be informed by e-mail if any Products you order turn out to be unavailable or out of stock.
4. Product Pricing
4.1. All prices are listed in Indian Rupees. Price, as displayed, is inclusive of all applicable taxes.
4.2. Products in your shopping cart of Canfora Satdive portal will reflect the most recent price as displayed on the Product’s information webpage on Canfora Satdive portal. Please note that this price may differ from the price shown for the Product when you first placed it in your shopping cart. Placing a Product in your shopping cart does not reserve the price shown at that time. It is also possible that a Product’s price may decrease between the time you place it in your shopping cart and the time you place the order.
4.3. Subject to paragraph 1.4 above, the prices mentioned at the time of ordering will be the prices charged on the date of the delivery. Although prices of most of the Products do not fluctuate on a daily basis but prices of some of the Products (such as fresh food, vegetables, etc.) do change on a daily basis. In case the prices are higher or lower on the date of delivery, no additional charges will be collected or refunded, as the case may be, at the time of the delivery of the order, except as set out in paragraph 1.4 above.
5. Licenses
5.1. You acknowledge that there may be licenses/permissions required under the applicable laws to use, purchase or otherwise possess certain Product(s). You will be solely responsible for obtaining such licenses/permissions and complying with the terms of such licenses/permissions.
6. Taxes
6.1. You shall be responsible for payment of all fees/costs/charges associated with the purchase of Products from us and you agree to bear any and all applicable taxes.
7. Eligibility
7.1. Only persons who can enter into legally binding contracts as per Indian Contract Act, 1872, i.e. persons who are 18 years of age or older, are of sound mind, and are not disqualified from entering into contracts by any law, can use Canfora Satdive portal and place an order with us. If you are a minor i.e. under the age of 18 years, you may purchase the Product on Canfora Satdive portal only with the involvement of a parent or guardian.
8. Limitation of Liability

8.1. In no event, our aggregate liability, if any, that is proven and ordered by a court of competent jurisdiction pursuant to a claim by you or person acting on your behalf, shall extend beyond the refund of money charged from you for purchases made pursuant to an order under which such liability has arisen and been established. We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when a contract for the sale of Product by us to you was formed.

9. Amendments

9.1. We reserve the right to make changes to our policies, and these Terms of Sale at any time. You will be subject to the policies and Terms of Sale in force at the time you order Product from us, unless any change to those policies or these Terms of Sale is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

10. Force Majeure

10.1. We will not be held responsible for any delay or failure to comply with its obligations if the delay or failure arises from any cause which is beyond our reasonable control.

11. Waiver

11.1. No provision in these Terms of Sale will be deemed waived and no breach excused, unless such waiver or consent is in writing and signed by us. Our consent to, or waiver of your breach, whether expressed or implied, will not constitute consent to, waiver of, or excuse for any other different or subsequent breach.

12. Governing Law and Dispute Resolution

12.1. These Terms of Sale, all transactions consummated between you and us, and our relationship with you is governed by the laws of India, without reference to any conflict of laws principles and with an exclusive jurisdiction to the courts of Mumbai.

13. Miscellaneous

13.1. In addition to these Terms of Sale, you will also ensure that you are in compliance with the terms and conditions of the third parties, such as bank offers terms and conditions, brand promotional offers, whose links, if any, are contained/embedded in the Service Terms or Terms of Use.
13.2. These Terms of Sale supersede all previous oral and written terms and conditions (if any) communicated to you by us, for the purchase of Product.

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